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Terms and conditions

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following Terms and Conditions of use, together with our Privacy Policy governs Arte Ideas relationship with you in relation to this website.

The use of this website is subject to the following terms of use.

  1. The content of the pages to this website is for your general information and use only. It is subject to change without notice.
  2. Neither we nor any third party provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purposes. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  3. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through the website meet your specific requirements.
  4. This website contains material which is owned by or licensed to us. The material includes, but it is not limited to, the design, layout, look, appearance, photographs and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these Terms and Conditions. All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on this website.
  5. Unauthorised use of this website may include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  6. You may not create a link to this website from another website or document without Arte Ideas prior written consent. If you would like to link to us, please email.
  7. Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

We reserve the right to change these Terms and Conditions from time to time and you should look through them as often as possible.

Unless otherwise specified, the materials on this website are directly solely at those who access this website from the United Kingdom. Arte Ideas make no representation that any products or services referred to in the materials on this website are appropriate for use, available, in other locations. Those who choose to access this site from other locations are responsible for compliance with local laws if and to the extend local laws are applicable.

Making a Purchase

By agreeing or order products on this website the buyer is agreeing to purchase at the price and in the way described and is agreeing to be bound by these Terms and Conditions of sale, Arte Ideas acceptance of the order is conditional on receipt and acceptance of payment and the ability of the seller to provide the item.

Once you have placed an order through our on line checkout process, you will receive an order confirmation email. The confirmation email is acknowledgement that your order has been received, however it does not constitute order acceptance.

Following the necessary payment and address checks and subject to payment approval, we will dispatch the order. Our acceptance of an order takes place at point of dispatch.

Arte Ideas reserves the right to delay the dispatch of an order, for instance if there is insufficient stock or further security checks to clarify the customer or the customer’s payment are required.

Arte Ideas reserves the right to refuse an order. They may be circumstances when Arte Ideas has to refuse to accept an order, for example if the items selected are not available or if it has not been possible to obtain authorisation for your payment or if there has been a price or product description error. In the event of this, you will be notified as soon as possible. Where, for any reason, the item cannot be provided within 30 days, any payment received will be refunded in full. All refunds are given at the discretion of the company management.

Arte Ideas accepts most UK debit cards, MasterCard and Visa. All transactions will be processed by the secure payment gateway provided by Sagepay. Arte Ideas does not hold credit card details. During the payment process the card issuer will be asked to perform the usual verification checks. In the event of card refusal, Arte Ideas cannot be liable for non-delivery or delay. If for any reason we cannot supply an item we will return payment immediately.

When placing an order, the customer undertakes that all details provided to Arte Ideas are true, accurate and valid, that the customer is authorised to use the payment card and that ere are sufficient funds to cover the cost of the purchase.

All prices advertised are subject to change.

Delivery and Returns

By making a purchase on www.arteideas.co.uk and in doing so agreeing to these Terms and Conditions of sale, the customer agrees to Arte Ideas delivery and returns policy.

Arte Ideas offers a range of delivery options. We deliver to the UK, Europe and majority of countries in the rest of the world.

Some parcels may require a signature upon delivery. Orders are delivered to an address rather than an individual. As such customers are advised that if they are not in to sign for the delivery themselves, that the people occupying the delivery address are trustworthy.

Delivery times are given as an indication but cannot be guaranteed by Arte Ideas. Delivery times may be subject to delays outside Arte Ideas control. In the event that a delay or loss of order or item occurs, Arte Ideas reserves the right to delay the sending of duplicate or replacement items or the issuing of refunds, until the claim against the postal service has been resolved.

Arte Ideas has a clear returns policy outlined at Delivery and Returns, and customers agree to comply with the policy when they accept these Terms and Conditions and proceed with a transaction, Arte Ideas only accepts returns made within 7 days of receipt and can reject returned items if they are returned outside this period. In this instance, for any items received outside the 7 day period, Arte Ideas may send the return back to the customer at the customer's expense.

Therefore any returned items must arrive with us within the 7 day period and must be in their original packaging. No refunds will be given, in Arte Ideas, opinion; the items have been worn or marked.

Cancellations

Under the distance selling regulations you have the legal right to cancel your order within seven working days of receipt of the goods. When goods are delivered to a third party you will only be able to exercise this right if you are able to return to us the goods you ordered.


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