We reserve the right to change these Terms and Conditions from time to time and you should look through them as often as possible.
Unless otherwise specified, the materials on this website are directly solely at those who access this website from the United Kingdom. Arte Ideas make no representation that any products or services referred to in the materials on this website are appropriate for use, available, in other locations. Those who choose to access this site from other locations are responsible for compliance with local laws if and to the extend local laws are applicable.
By agreeing or order products on this website the buyer is agreeing to purchase at the price and in the way described and is agreeing to be bound by these Terms and Conditions of sale, Arte Ideas acceptance of the order is conditional on receipt and acceptance of payment and the ability of the seller to provide the item.
Once you have placed an order through our on line checkout process, you will receive an order confirmation email. The confirmation email is acknowledgement that your order has been received, however it does not constitute order acceptance.
Following the necessary payment and address checks and subject to payment approval, we will dispatch the order. Our acceptance of an order takes place at point of dispatch.
Arte Ideas reserves the right to delay the dispatch of an order, for instance if there is insufficient stock or further security checks to clarify the customer or the customer’s payment are required.
Arte Ideas reserves the right to refuse an order. They may be circumstances when Arte Ideas has to refuse to accept an order, for example if the items selected are not available or if it has not been possible to obtain authorisation for your payment or if there has been a price or product description error. In the event of this, you will be notified as soon as possible. Where, for any reason, the item cannot be provided within 30 days, any payment received will be refunded in full. All refunds are given at the discretion of the company management.
Arte Ideas accepts most UK debit cards, MasterCard and Visa. All transactions will be processed by the secure payment gateway provided by Sagepay. Arte Ideas does not hold credit card details. During the payment process the card issuer will be asked to perform the usual verification checks. In the event of card refusal, Arte Ideas cannot be liable for non-delivery or delay. If for any reason we cannot supply an item we will return payment immediately.
When placing an order, the customer undertakes that all details provided to Arte Ideas are true, accurate and valid, that the customer is authorised to use the payment card and that ere are sufficient funds to cover the cost of the purchase.
All prices advertised are subject to change.
By making a purchase on www.arteideas.co.uk and in doing so agreeing to these Terms and Conditions of sale, the customer agrees to Arte Ideas delivery and returns policy.
Arte Ideas offers a range of delivery options. We deliver to the UK, Europe and majority of countries in the rest of the world.
Some parcels may require a signature upon delivery. Orders are delivered to an address rather than an individual. As such customers are advised that if they are not in to sign for the delivery themselves, that the people occupying the delivery address are trustworthy.
Delivery times are given as an indication but cannot be guaranteed by Arte Ideas. Delivery times may be subject to delays outside Arte Ideas control. In the event that a delay or loss of order or item occurs, Arte Ideas reserves the right to delay the sending of duplicate or replacement items or the issuing of refunds, until the claim against the postal service has been resolved.
Arte Ideas has a clear returns policy outlined at Delivery and Returns, and customers agree to comply with the policy when they accept these Terms and Conditions and proceed with a transaction, Arte Ideas only accepts returns made within 7 days of receipt and can reject returned items if they are returned outside this period. In this instance, for any items received outside the 7 day period, Arte Ideas may send the return back to the customer at the customer's expense.
Therefore any returned items must arrive with us within the 7 day period and must be in their original packaging. No refunds will be given, in Arte Ideas, opinion; the items have been worn or marked.
Under the distance selling regulations you have the legal right to cancel your order within seven working days of receipt of the goods. When goods are delivered to a third party you will only be able to exercise this right if you are able to return to us the goods you ordered.